Privacy Policy

HeerakSoft ("we", "us", or "our") respects your privacy. This Privacy Policy applies to our mobile games and services and explains how we access, collect, use, share, protect, retain, and delete user and device data.

1. Information We Process

Depending on the features and third-party services used by the app, the following information may be processed:

• Device and app information: device identifiers, device model, operating system, app version, language, and technical information needed to operate, secure, and improve the app.
• Game and usage information: gameplay progress, in-app events, session information, interactions, and diagnostic data.
• Advertising information: advertising identifiers and ad interaction information may be processed when advertising services are enabled.
• Purchase information: transaction or purchase-status information may be processed through the applicable app store when in-app purchases are available. HeerakSoft does not directly collect full payment-card information.
• Support information: if you contact us, we may process your email address and the information you voluntarily provide in your inquiry.

2. How We Use Information

• To provide, operate, maintain, and improve the game.
• To save or restore gameplay-related functionality where supported.
• To analyze performance, diagnose crashes, prevent abuse, and maintain security.
• To provide and measure advertising where advertising services are enabled.
• To process and verify in-app purchases through the applicable platform.
• To respond to customer support and privacy inquiries.

3. Third-Party Services and Data Sharing

We may use third-party service providers for functions such as app distribution, analytics, crash diagnostics, advertising, and in-app purchases. These providers may process data on our behalf or under their own terms as necessary to provide their services. We do not sell personal information.

Data may also be disclosed where required by law, to protect users or our services, or in connection with security and fraud-prevention activities.

4. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect user information. Where data is transmitted over networks, we use appropriate secure transmission methods supported by the relevant services. No method of electronic transmission or storage is completely secure.

5. Data Retention and Deletion

We retain information only for as long as reasonably necessary for the purposes described in this policy, including operation of our games and services, support, security, fraud prevention, legal obligations, and dispute resolution. Information may be deleted or anonymized when it is no longer required.

Where an account or identifiable user data is associated with our games or services, users may request deletion of the applicable account and related data using our account deletion page: Account Deletion Request.

Certain information may be retained for a limited period where required for legal, security, fraud-prevention, accounting, or compliance purposes. Anonymized or aggregated information that no longer identifies an individual may also be retained.

6. Children's Privacy

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

7. International Processing

Because third-party service providers may operate internationally, information may be processed in countries other than the country where you live, subject to applicable legal and contractual safeguards.

8. Changes to This Privacy Policy

We may update this Privacy Policy when our game, services, SDKs, legal requirements, or data practices change. The updated version will be posted on this page with a revised "Last updated" date.

9. Contact Us

Developer: HeerakSoft
Privacy contact: cs@heeraksoft.com